Riviera River Cruises will pay advisors when customers make late cancellations

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Riviera's George Eliot river ship.
Riviera's George Eliot river ship. Photo Credit: Riviera River Cruises

Riviera River Cruises will pay full commissions to travel advisors on cruise cancellations within 15 days of departure. 

Executive vice president of sales and marketing Marilyn Conroy commented that it was Riviera's latest pro-agency policy.

"From not selling directly to advisors' clients to a partnership that assists with flight and hotel arrangements, and incentives like bonus commission and gift cards, it's another way we at Riviera are dedicated to the agency community," Conroy said.

Earlier this year, Riviera partnered with Tourcrafters (owned by AutoEurope) to offer advisors commissionable flight and hotel bookings.

Through September, Riviera is offering a promotion on remaining 2024 and 2025 departures that benefits both advisors and their clients. Advisors receive a $100 gift card for every cabin booked, while their clients receive 100 euros in onboard credit for every person booked.

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