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Florida, Florida and Florida
Two Florida travel marketing organizations square off on whether to explicitly invite LGBTQ+ visitors; space tourism reaches a...
Riviera Nayarit ramping up the luxury in 2025
Resort openings and infrastructure developments promise to take this already top destination to the next level.
River cruises on the Hudson should visit Yonkers, N.Y., and here's why
A pitch for river ships to call in Yonkers, a city on the Hudson River just north of Manhattan: Museums, music, kayaking,...
Tropicana implosion is expected to draw a crowd in Las Vegas
Hotel rooms are going fast around the site of the Oct. 9 implosion, and viewing parties are planned, as well.
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Trade Secrets columns
Striking customer service gold
Lessons on retention, referrals and service -- from my mechanic.
My bag-tracking double whammy
I love using technology to track my bags -- when it works.
Good 'actors,' bad actors in AI
I haven't heard of any AI-enhanced attacks on travel agencies. Yet.
Advisor gifts that keep giving
Client gifting is nothing new in the world of travel agencies, and for good reason: Not only is it a nice gesture to instill...
How a House bill could ease the advisor shortage
The Freedom to Invest in Tomorrow's Workforce Act (H.R. 1477) would enable 529 funds to be applied to workforce training and...
Preparing the agency community of tomorrow
Travel continues to boom, and with that boom has come an increase in demand for travel advisors to help plan all those trips.
ASTA's list might change how commissions are paid
ASTA has positioned its list as providing public recognition of suppliers who value advisors. The absence of companies that...
What advisors can take away from Temu
Have you shopped on Temu.com yet? It's kind of chaotic. But is this kind of selling -- aggressive digital marketing and all --...
Moving on from social media
What if you deleted your social media accounts? For many travel advisors, that's an almost unthinkable scenario.
Ranks of new advisors continue to swell
More advisors are eager to start. They just need solid training.
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The U.K. will require electronic travel authorization starting Jan. 8
Tropicana implosion is expected to draw a crowd in Las Vegas
A new wellness hotel brand is focused on preventative medicine
Expedia launches digital storefronts for influencers
Alaska Air Group closes on Hawaiian Airlines acquisition
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